Shipping & Returns
Shipping
We currently ship to the United States, United Kingdom, Canada, and Australia.
Estimated delivery times:
United States: 4–6 business days
UK, Canada & Australia: 6–10 business days
Tracking details are shared as soon as your order is dispatched.
Returns & Refunds
If something doesn’t feel right, you can request a return or exchange within 30 days of delivery.
Items must be unused and in original condition. To get started, email help@shapepanda.com with your order number and reason for return.
Once approved, we’ll share return instructions. Refunds (excluding shipping fees) are processed within 5–7 business days after we receive the item.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us at help@shapepanda.com within 7 days of delivery. We’ll resolve it promptly.
Need Help?
Reach us anytime at help@shapepanda.com. We’re happy to help.